Receptionist Positions

Casual, Part-Time, and Full-Time Receptionist

Health Hub Doctors Morayfield are a large GP practice based inside the Health Hub Morayfield. Together, we are a dedicated team of Doctors, Nurses, Receptionists and Specialists all working together to care for the residents and visitors of the Morayfield area. We believe in placing the patient at the centre of everything we do, and we believe a strong work ethic, shared values, and a collaborative, cohesive team environment are the key components to achieving this.

About the role:

Reporting to the Practice Manager, your objective as a medical receptionist is to help create a reception environment in which all our receptionists enjoy their work, excel in their roles and delight our patients. As part of this remit, you will be responsible for:

• Managing incoming and outgoing telephone calls
• Scheduling patient appointments
• Basic troubleshooting with printers, computers and phones.
• Patient Invoicing and Receipting
• Experience with Medicare Billing
• WorkCover and DVA Claims
• General Administrative duties

 About you:

• Competent in the software Best Practice
• Knowledge of Medicare billing
• Excellent communication
• Good presentation
• Strong capability to work in a team
• Delivery of high quality service to patients & Health Care Professionals.
• An enthusiastic approach
• Compassion and the ability to relate well to patients
• Capacity to perform under pressure
• Demonstrate multi-tasking and problem-solving skills
• Computer literate with good data entering accuracy
• Flexibility, with the ability to work weekends and late evenings
• Strong patient focus, demonstrating a commitment to patient care
• The ability to work autonomously and efficiently
• You’ll have great attention to detail and a desire to support continuous improvement in office operations

The opportunity:

We value hard work, integrity, and initiative and we are looking for somebody who wants the ability to affect change and work alongside a team of people who are working towards creating an effective, streamlined patient centred experience. In exchange for your services we offer above industry award rates and the opportunity to step into a business that is rapidly growing and expanding. We have a range of reception roles available, from full time through to casual.

There is clear career progression within this company for the right person.

Please send your CV with a brief cover letter outlining why you would be a fit for this role. Please e-mail reception@hhdm.com.au.